Effective Date: April 2025

Welcome to Silyia. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

This website is operated by Silyia. Throughout the site, the terms “we”, “us”, and “our” refer to Silyia. By using our website, you agree to comply with and be bound by these Terms & Conditions.

We reserve the right to update or modify any part of these terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

2. Products & Availability

All products displayed on the site are subject to availability. We make every effort to ensure that product details, images, and prices are accurate, but errors may occur. Silyia reserves the right to correct any errors or update product information at any time.

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method selected
  • Prices are listed in Moroccan Dirhams (MAD) and include applicable taxes unless otherwise stated

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.

4. Shipping & Delivery

We deliver across Morocco through trusted logistics partners. Shipping fees and delivery times are shown at checkout and may vary depending on your location.

Silyia is not responsible for delays caused by courier services, weather, or other unforeseen circumstances.

5. Return & Refund Policy

Due to the hygienic nature of cosmetics, Silyia does not accept returns or exchanges unless the product is damaged or incorrect. For full details, please refer to our Return & Refund Policy.

6. Intellectual Property

All content on this website—including images, logos, text, graphics, and branding—is the property of Silyia and protected by intellectual property laws. Unauthorized use is strictly prohibited.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

8. Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Morocco. Any disputes will be subject to the exclusive jurisdiction of Moroccan courts.

9. Contact Information

For questions regarding these terms, please contact us:
Email: support@silyia.com
Phone/WhatsApp: +212 6 XX XX XX XX

Thank you for choosing Silyia.