Effective Date: [April 2025]
Welcome to Silyia. We care deeply about your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
We may collect the following personal information when you interact with our website:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (processed securely via trusted gateways)
- Order History and Preferences
- IP Address, Browser Type, and Device Information
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate order updates and promotions
- Improve our website experience
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
3. Cookies
We use cookies to enhance user experience, track usage, and personalize content. You can disable cookies via your browser settings.
4. Third-Party Services
We use trusted partners (e.g., payment gateways, delivery services, email marketing tools) who comply with privacy and data protection laws.
5. Your Rights
Under privacy laws like GDPR, you have the right to:
- Access or update your data
- Request deletion of your data
- Withdraw consent for marketing
- File a complaint with a data protection authority
6. Security
We implement industry-standard security measures to protect your information. However, no method is 100% secure online.
7. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors.
8. Contact Us
If you have questions or requests regarding your personal data, contact us at:
📧 privacy@silyia.com